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May 23, 2024
One of the concerns in the health insurance industry is the increase in claims frequency in recent years, consequently leading to additional increases in costs. The increase in claims has intensified the burden of claims processing, hence impacting negatively on the insurers’ ability to stay lean and innovate.
October 5, 2023
Leveraging the CarePay platform to offer e-bicycle riders more affordable healthcare covers
July 10, 2023
CarePay Kenya: Top 25 Most Customer-Obsessed Brands Impacting Lives In 2023
June 19, 2026
Execution Advantage AI Challenge showcases practical, auditable AI solutions for the future of insurance
March 11, 2026
CarePay Group appoints Moses G. Kuria as Acting CEO and Irene Nafula as Acting Managing Director of M-TIBA Kenya following a leadership transition.
September 26, 2025
At the InsurTech Forum Nairobi 2025, industry leaders called for urgent digital transformation. They emphasized that adopting connected data and artificial intelligence is essential to improve efficiency, lower costs, and extend insurance access to unserved customers across Africa.
July 9, 2026
Automation is only as good as the data relationships behind it. See why health insurance data architecture — not AI alone — determines whether claims automation actually works.
July 3, 2026
72% percent of health insurance executives identified fraud, waste and abuse prevention as the single biggest opportunity to improve performance over the next 12 to 24 months.
May 11, 2026
A leading Kenyan insurance broker uses real-time visibility, structured workflows, and digital tools to deliver faster care and stronger client satisfaction with M-TIBA.