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News & Insights

In the media

August 28, 2026

Captain of Industry: Irene Nafula on Leadership, Growth, and the Future of Health Insurance in Kenya

Irene Nafula, MD of M-TIBA Kenya, joined Noah Kipkemboi on KTN's Captain of Industry. They talked about her upbringing at the coast, the leader she's grown into, and where she believes health insurance in Kenya has to go next.

April 17, 2026

East Africa’s health insurance future depends on better systems, not more products

The future of health insurance in the region depends less on what we launch next and more on how well we run what we already have.

February 18, 2025

Health Leaders at The Digital Pulse Explore AI’s Quick Wins in Insurance to Cut Costs and Expand Access

Health insurance and technology leaders are optimistic that Artificial Intelligence (AI) and real-time data will enhance healthcare quality, reduce costs, and expand insurance access in Kenya. AI is set to improve decision-making, streamline operations, and make health insurance more accessible for Kenyans.

Press releases

August 23, 2023

Successfully certified with ISO/IEC 27001:2013 for its Information Security Management System

After an audit by Prescient Security LLC, CarePay International is certified according to ISO/IEC 27001:2013 for its Information Security Management System (ISMS). Acknowledging its expertise in confidentiality, information integrity, and availability of data.

Content Hub

July 9, 2026

Why Data Architecture Determines Whether Claims Automation Works

Automation is only as good as the data relationships behind it. See why health insurance data architecture — not AI alone — determines whether claims automation actually works.

July 3, 2026

The Fraud Prevention Confidence Gap: What Health Insurance Executives Told Us at Africa Re 2026

72% percent of health insurance executives identified fraud, waste and abuse prevention as the single biggest opportunity to improve performance over the next 12 to 24 months.

May 11, 2026

How Transnep transformed member experience with real-time health insurance operations (with M-TIBA)

A leading Kenyan insurance broker uses real-time visibility, structured workflows, and digital tools to deliver faster care and stronger client satisfaction with M-TIBA.